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Directo delivers outstanding bilingual Customer Care via our automated voice response system, toll-free at 877.422.2376. You will be prompted to provide your account number and the last four digits of your Social Security number. Live operators are available at that number from 8:30am to 8:00pm Eastern time, Monday through Friday.
In addition, you can contact us through email. Select one of the buttons below and complete and email this form to us for fast answers to your Directo account questions. For your security, please do not send your account number or Social Security number electronically.
Need your account balance or to check whether a transaction has cleared?
See your up-to-the-minute account information at www.mydirectocard.com!
Not near a computer? Call toll-free at 877.422.2376.
Have you tried Directo's TXT Alerts? Your balance and deposit information sent to your phone via text, FREE! Sign up at www.mydirectocard.com, or call us to schedule a weekly balance alert plus one weekly deposit alert that includes balance, free. Additional balance, deposit, and mini statement information is available on demand for only 25 cents each!
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